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3 Reasons to Deploy a Customer-Focused Digital Transformation Strategy

Over the years, most businesses have matured in the digital spectrum and embraced advancement in operations. While everyone is fighting for that particular locus, it is the customer experience (CX) that leaves a lasting impact on the fate of a business. No matter how impatient the customer is, businesses have to address the soaring expectations and devise the most optimal customer-first approach.

At the same time, it is imperative to seek qualitative digital transformation advisory service.

Here’s a quick run-through of the findings from different research institutions backing the practice of a customer-centric strategy at the enterprise level.

• According to a report by IDG issued in 2019, the success of digital transformation would be gauged by a business’s ability to deliver exceptional customer experience and boost worker productivity through technological integration.

• Another 2018’s study by KPMG talks about the fact that value should lead the way for the digital transformation of an organization. It also mentions that 67% of 300 surveyed business leaders believed agility is the most priced asset of an organization.

• KPMG’s Global Manufacturing Outlook 2018 also mentions that intensified connectivity among manufacturers, suppliers, and customers induced by digital transformation would cause a positive impact on the businesses. CEOs and innovation experts are already partnering with business process transformation advisory to build solutions that make the most out of these opportunities.

Enterprises must look forward to hone their ability in deciphering customer expectations and deliver a superlative experience. It is opined that AI and machine learning would help businesses make the processes more customer-centered.

If you don’t have expertise in devising strategies for a customer-focused digital transformation, hire the experts with globalized experience at Millennial Partners.
Engage Digital Transformation Advisory Services by Millennial Partners.

Millennial Partners (millennial. ae) prides itself on serving clients’ most pressing organization transformational needs across people, processes, and technology through its proprietary frameworks. Our digital transformation offering is most relevant to the increasingly digital enterprise and consumer environments. We follow a coherent roadmap that includes incorporating the most cutting-edge technologies and vendors focusing on technologies such as enterprise Blockchain, Artificial Intelligence, and IoT.

Should you have any questions and/or would like some focused professional advice, please don’t hesitate to reach out via our e-mail at info@millennial.ae.

3rd March

Reasons your business needs blockchain integration: Part 2

In the previous part of the blog, we discussed the three reasons why your business should embrace blockchain integration. Let’s discuss more reasons why you should capitalize on the potential of enterprise blockchain solutions for your business.

1.Convenient and Secure Trans-border Payments

Although various innovations have made cross-border payments less of a problem, blockchain along with smart contracts brings decentralization and unparalleled transparency to the system, making it more reliable than ever.

Unlike other modes of payments that may take days or hours, cryptocurrency payments take minutes for settlement. Top banks and money lending corporations have shaken hands with the best business process engineering advisory services to integrate digital money – bringing greater traceability and proficiency in terms of speed, cost, and process.

2. Easy Handling of Sensitive Data

The importance of data in today’s time can’t be overlooked. Top innovation businesses today want to secure their data related to clients or their solutions that are under testing.

By putting the data on the blockchain, it becomes secure and hack-proof. The unbreakable security of the network achieved by the cryptographic algorithms keeps it free of illegitimate activities. Businesses can take advantage of the unsurpassed privacy and security that the blockchain brings.

3. Transparency Increases Customer’s Trust in Business

Today, customers have the power to choose from a wide array of options, more than ever before. They prefer to rely on businesses with transparent operations.

With blockchain, businesses can achieve greater transparency in their operations. Since blockchain brings everything on a distributed ledger that is accessible to everyone on the network, it promotes complete transparency. This builds people’s trust in a business.

Final Thoughts

Apart from the above-mentioned benefits, blockchain is opined to bring endless business opportunities. Since blockchain is still in its infancy, innovators can leverage their creativity and devise their strategic move in the open-ended, clear skies of blockchain possibilities.

If you are planning to develop an enterprise blockchain solution for your business, let’s shake hands.

Leverage our Consultancy for Enterprise Blockchain

Millennial Partners (millennial.ae) prides itself on serving clients’ most pressing organization transformational needs across people, processes, and technology through its own proprietary frameworks. Our digital transformation offering is most relevant to the increasingly digital enterprise and consumer environments. We follow a coherent roadmap that includes incorporating the most cutting-edge technologies and vendors focusing on technologies such as enterprise Blockchain, Artificial Intelligence, and IoT.

Should you have any questions and/or would like some focused professional advice, please don’t hesitate to reach out via our e-mail at info@millennial.ae.

enterprise blockchain consultants

How is Blockchain Accelerating Digital Transformation – Part 2

When talking about digital technologies poised to bring the next biggest industrial revolution, blockchain cannot be overlooked. Blockchain is one of the most dominant technologies that is opined to have a radical impact on businesses and industries. Top businesses have already partnered with enterprise blockchain consultants to prepare for a better tomorrow.

In our previous blog, we covered the two roles of blockchain in accelerating digital transformation. Let us discuss the potential of disruptive digital ledger technology in fueling digital transformation.

  • Blockchain as an ideal framework for connectivity and networking

Connectivity and communication never got this much priority as they got in the digital era. Internet of Things, machine learning, and artificial intelligence are some of the digital technologies helping businesses in developing completely connected digital ecosystems.

With connectivity, comes the problem of data handling as better connectivity generates more data. Blockchain, the infallible digital ledger technology, has the potential to record data securely and transparently, leaving linear digital footprints. This makes blockchain an ideal architecture for advanced connectivity.

  • Blockchain redefining the traditional supply chain

In the coming years, the supply chain is going to undergo a myriad of redefining episodes. Costs, complexity, lack of speed, etc. remain the major pain points of the conventional supply chain models. Businesses can leverage blockchain integration and business process transformation advisory solutions to overcome these pain points and improve their operational efficiency.

Blockchain, with decentralization at its core, has the potential to bring the utmost transparency to the supply chains. From raw material procurement to closing the deal with the customer – all transactions can be recorded and tracked on an incorruptible digital ledger at lower costs. The greater transparency simplifies and expedites operations, making the supply chain more efficient than ever.

Final Thoughts:

Other than the two mentioned above, smart contracts and cryptocurrencies are solutions offered by blockchain technology that are dominating digital transformation conversations. Seeing the incomparable potential and efficiency of blockchain, we cannot deny the fact that although blockchain is in its infancy stage, it has a huge role in digital transformation.

Leverage Blockchain and Artificial Intelligence Consulting Services by Millennial Partners

Millennial Partners (millennial.ae) prides itself on serving clients’ most pressing organization transformational needs across people, processes, and technology through its own proprietary frameworks. Our digital transformation offering is most relevant to the increasingly digital enterprise and consumer environments. We follow a coherent roadmap that includes incorporating the most cutting-edge technologies and vendors focusing on technologies such as enterprise Blockchain, Artificial Intelligence, and IoT.

Should you have any questions and/or would like some focused professional advice, please don’t hesitate to reach out via our e-mail at info@millennial.ae.

Business Process engineering advisory

4 Key Business Processes Essential for Business Growth

While mapping out the business processes for engineering/reengineering, businesses may leverage various processes based on the level of granularity and type of business. However, without professional business process engineering advisory services, businesses might not be able to exploit the processes for maximized output.

Here are the key business processes pivotal to enterprise growth.

  • Product development

A product is the heart and soul of an enterprise. Business planning does not begin and end with the product, but the customer.

This business-critical process would always have a scope for improvement as markets are highly disruptive due to volatile customer’s preferences and competitor’s upgrades. By persistently eyeing the dynamic external factors and staying close to capricious customers, businesses can stay ahead of the curve and devise suitable policies for product development.

  • Sales process

A product is nothing without a motive of earning profits and that’s where sales play its role.

Many professionals offering business process transformation advisory suggest that this process is a collection of various crucial processes that contribute to closing a deal. The process involves optimization of a buyer journey at several levels- from qualifying a lead and crafting convincing pitch deck to driving customer towards the sale.

  • Procurement

Simply stating, the procurement process involves selecting the right vendors and establishing payment terms, strategic examination, negotiations, and purchase.

A well-documented, scalable, and profitable procurement process fetches prosperity for enterprises by capacitating recognition, evaluation of opportunities of more cost, time, and resource-efficient strategies. By leveraging an effective procurement process, businesses can ensure cost reduction, quantity discounts, and quality assurance.

  • Customer support

The customer support process must be formally streamlined to achieve high efficiency and low complexity. Simplicity is the essence of an ideal customer support success.

Even if a customer acquires the complete knowledge of a product during the sale, the process doesn’t end. The same conduct is required when the customer seeks support while finding an issue using the product.

The aforementioned are the four core areas, that if engineered\reengineered strategically, can contribute to overall business growth. By embracing the services of the best business process engineering advisory providers, businesses can construct a well-developed plan and process the above-mentioned crucial business processes.

Millennial Partners (millennial.ae) prides itself on serving clients’ most pressing organization transformational needs across people, processes, and technology through its own proprietary frameworks. Our digital transformation offering is most relevant to the increasingly digital enterprise and consumer environments. We follow a coherent roadmap that includes incorporating the most cutting-edge technologies and vendors focusing on technologies such as enterprise Blockchain, Artificial Intelligence, and IoT.

Should you have any questions and or would like some focused professional advice, please don’t hesitate to reach out via our e-mail at info@millennial.ae.